First impressions
Entering the Rushmore online casino for the first time, we were really impressed by its kinda vintage look. There is a huge wonderfully-animated roulette wheel that welcomes you to choose either Instant Play or Download mode. The site is really easy to navigate with all the sections placed on the top along with a guide of how to start and contacts of customer support service.
Software
We checked out the Rushmore casino in the instant play mode and were quite satisfied. All the games start in no time and all the graphics and audiovisual effects are great and correspond to the modern industry demands. If you prefer installing software on your PC, then you will be pleased to find out that the whole process doesn’t take much time at all.
Variety of games
Rushmore online casino runs on Realtime Gaming software that is the leading software provider for US online casinos. So, there is nothing surprising that Rushmore offers a great selection of games nicely displayed in a lobby. They are slots, table games, video poker and specialty games for you to choose from. We really like the variety but didn’t really find the layout easy-to-use. There are no separate categories for different types of slot games and progressive games like in most major online casinos. In other words the navigation between the games can prove to be rather confusing. Another thing that we didn’t like about the software is that all the games are available in a window mode only, no enlargement is available. It really is a shame because such a window mode doesn’t provide a realistic gambling experience.
Payment solutions
Entering the Banking section of a site you will see the logos of available deposit methods. They are Visa, MaterCard, Diners Club, JCB, Click2Pay, Eco, Moneybookers, NETellet, eWalletXpress and UseMyWallet. Good selection, however no additional information about these payment solutions like whether they all are available for North American players or not is provided. All the additional information can be probably obtained by calling the customer support, but we would like it better to be explained right away. No other currencies except for US dollars are supported, that is a shame too. Btw, we were really surprised by the lack of information about the withdrawal methods. They probably expect us to call customer support a lot huh.
Bonuses and Promotions
Rushmore online casino is rather generous when it comes down to bonuses. Every new player can claim $888 100% match bonus for first two deposits made ( up to $400 for the first deposit and up to $488 for the second one). If you like blackjack, then you can prefer a special blackjack bonus worth up to $1000 ( only such deposit methods as credit cards, UseMyWallet and eWalletXpress should be used). Slots special bonus sounds even more appealing- 400% match bonus up to $2400. As for the weekly bonuses, you can redeem 50% match bonuses on Tuesday and Thursday. Weekend Bonanza is a 150% match bonus up to $750 offered at the weekends. A special bonus unique for Rushmore is Authorization Cash bonus that gives you 10% of your deposit back if you submit your authorization form within one month since the first deposit. And finally, the Loyalty Rewards programs offers a ladder of VIP levers with respective rewards.
So, a lot of options to choose that is a good thing. But the actual generosity of Rushmore casino is really doubtful when comparing its welcome bonuses with bonuses offered on other sites ( even RTG network sites) while the wagering requirements are basically the same.
Customer Support Service
A number of available Customer Service contacts leaves much to be desired. There is only a toll-free phone number and email address offered to contact an operator. Such a set doesn’t actually correspond to the modern demands. Most current sites offer a live chat and fax as well. However, contacting the operator by phone we got a very quick and efficient response. Members of the Rushmore VIP club have a privilege of a personal support manager available 24/7.
In the Why Rushmore section of this gambling site, we also found a lot of useful information. For example, a page dedicated to responsible gambling with contacts of various help servces like Gamblers Anonymous and Net Nanny that prevents under-age gambling. What’s more, there you can leave your feedback about the casino operation and send it right to the operators. On the Winner’s Corner page you will see a list of lucky winners for every month.
Conclusion
What we liked:
1. All American players are allowed
2. Nice assortment of quality RTG games (especially slots and video poker)
3. Easy navigation
4. Good choice of payment solutions
5. Both Instant play and Download mode
6. Round the clock customer support
7. Winner’s Corner and feedback page
8. Preview games option
What we didn’t like:
1. No separate categories for progressive games and various types of slots
2. Small amounts of bonuses offered
3. No live chat and fax number in Customer Support
4. No withdrawal methods list
5. No tournaments section
